Showing results 1 to 17 of 17

May 13, 2014 by

Random thoughts on CRM

Here are some thoughts on how I see the CRM market moving and various tech companies and projects that I think you'll find to your liking.

April 9, 2014 by

Oracle steps up UX efforts in sales cloud

Oracle said it has made ease-of-use and improved productivity a core priority for its suite of Customer Experience Cloud offerings, with enhancements focused on improving the SFA mobile experience for sales reps and managers.

January 30, 2013 by

Customer Experience Challenge Met: Oracle

Oracle is the final company on the list, and they have responded as well. Do they meet the test? Well, they do have a portfolio of products that align with the claim, and that is something that no one else has been able to claim exactly. But I'd like to hear what you have to think about this one. David Vap, group VP for Oracle Applications responds.

January 16, 2013 by

The customer experience challenge met: Genesys Lab

The responses continue to roll in. We now have Genesys Lab leaving Medallia and Oracle as the two I'm waiting on, though they both are coming. But today, we concentrate on Genesys Labs who make their case as to why they can claim a tome associated with customer experience as its moniker.

October 8, 2012 by

Oracle OpenWorld 2012: A photographic experience

A compendium of photos from Oracle OpenWorld 2012. Unseasonably warm weather, meetings with Oracle executives and customers, and a variety of activities made this year's OpenWorld fun and interesting. Although there was some controversy among analysts and bloggers, the photos show a rich and diverse event.

June 17, 2008 by

An Irregular experience with Oracle

I was in Lisbon, Portugal yesterday, attending Oracle EMEA's marketing kick off. This was unusual on three counts:I tend to stick it to Oracle on any and every occasionIt's rare for someone with my background to be invited to these affairsI'd been invited to present on how the 'markets as conversations' meme worksWhile I didn't sign an NDA, some things are best left where they were discussed.

March 6, 2007 by

Oracle cozies up to Spring developers by making EJB runtime open source under Eclipse

While Oracle says they have no qualms about the Glassfish experience, it seems to me that this is an indication of a defection. If Java and Glassfish are not allowing developers to access what they need of open source technology with ease, and if Oracle is now a top-tier member of Eclipse (as it has now become), then the role and influence of Java -- as a technology set and community -- must be fast waning.

October 25, 2006 by

Oracle previews Fusion user experience

John Wookey, senior vice president of application development, laid out Oracle's applications strategy, including the ephemeral Fusion Project, this morning at OracleWorld. He started off by reassuring the audience that Oracle is committed to deliver a great next generation platform, but also to improve products customers are running today.


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