Oracle highlights its industry-focused strategy, launches financial services cloud and says that the engagement model will become much easier with fewer consultants and simplified pricing.
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Asian nation emerges as world's largest adopter of smartphones with a penetration rate of 85 percent, but businesses still aren't providing great experience with 88 percent of mobile consumers reporting access problems.
Oracle said it plans to integrate TOA with its Service Cloud, which is part of the company's customer experience suite, as well as its ERP apps.
Here are some thoughts on how I see the CRM market moving and various tech companies and projects that I think you'll find to your liking.
Oracle said it has made ease-of-use and improved productivity a core priority for its suite of Customer Experience Cloud offerings, with enhancements focused on improving the SFA mobile experience for sales reps and managers.
When looking at businesses in general (meaning anything from auto dealers to fast food chains), Apple ranked 119th overall out of 268 companies across 19 industries.
The Federal Government is calling in the big guns.
National security concerns have reportedly arisen from the PRISM saga as many of China's core IT systems are dominated by foreign hardware and software firms.
Officially, Red Hat still isn't saying that MariaDB, instead of Oracle's MySQL, will be its default database management system in Red Hat Enterprise Linux 7. But off-the-record people close to Red Hat tell a different story.
Oracle's latest survey attempts to reveal "the good, the bad, and the ugly" sides of the cloud for business managers.
Oracle says that Forrester's sample size was small and questions were skewed to the negative when asking customers about the company's Fusion application strategy.
"Despite Oracle’s extensive marketing efforts, our survey results and our daily inquiries with Oracle customers suggest that Oracle’s strategy and road map for Oracle Fusion Applications isn’t getting through," says Forrester Research.
Oracle is the final company on the list, and they have responded as well. Do they meet the test? Well, they do have a portfolio of products that align with the claim, and that is something that no one else has been able to claim exactly. But I'd like to hear what you have to think about this one. David Vap, group VP for Oracle Applications responds.
The responses continue to roll in. We now have Genesys Lab leaving Medallia and Oracle as the two I'm waiting on, though they both are coming. But today, we concentrate on Genesys Labs who make their case as to why they can claim a tome associated with customer experience as its moniker.
Integrating hardware and software will help provide a more consistent user experience for businesses and end users, and this is something Oracle hopes to provide for its customers.
Can the secrets behind Disneyland's facades act as oracle? Where do we draw the line between Disney-fied experience and authentic, noncommercial social interactions?
A compendium of photos from Oracle OpenWorld 2012. Unseasonably warm weather, meetings with Oracle executives and customers, and a variety of activities made this year's OpenWorld fun and interesting. Although there was some controversy among analysts and bloggers, the photos show a rich and diverse event.
A panel of execs discuss the future of Oracle applications and how the user experience is changing across all of them.
UPDATE: Oracle shares are down after rumors circulated that executive vice president Keith Block is the one who will be exiting the company this week -- if he hasn't already.
The latest upgrade survey published by Oracle User Group Survey does not make good reading for Oracle or its customers.
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