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Oracle steps up UX efforts in sales cloud

Oracle said it has made ease-of-use and improved productivity a core priority for its suite of Customer Experience Cloud offerings, with enhancements focused on improving the SFA mobile experience for sales reps and managers.

April 9, 2014 by

Customer Experience Challenge Met: Oracle

Oracle is the final company on the list, and they have responded as well. Do they meet the test? Well, they do have a portfolio of products that align with the claim, and that is something that no one else has been able to claim exactly. But I'd like to hear what you have to think about this one. David Vap, group VP for Oracle Applications responds.

January 30, 2013 by

The customer experience challenge met: Genesys Lab

The responses continue to roll in. We now have Genesys Lab leaving Medallia and Oracle as the two I'm waiting on, though they both are coming. But today, we concentrate on Genesys Labs who make their case as to why they can claim a tome associated with customer experience as its moniker.

January 16, 2013 by

Oracle OpenWorld 2012: A photographic experience

A compendium of photos from Oracle OpenWorld 2012. Unseasonably warm weather, meetings with Oracle executives and customers, and a variety of activities made this year's OpenWorld fun and interesting. Although there was some controversy among analysts and bloggers, the photos show a rich and diverse event.

October 8, 2012

i-Cards: the next SSN?

When it comes to the new information cards - the digital wallet initiative backed by the likes of Google, Intel, Microsoft and Oracle - think of this as Phase 1, the information gathering phase This week, another partner in the effort - credit reporting agency Equifax - launched an online identity card, a beta test of a digital identity management product designed to make online transactions more secure for consumers and businesses.

November 13, 2008 by

An Irregular experience with Oracle

I was in Lisbon, Portugal yesterday, attending Oracle EMEA's marketing kick off. This was unusual on three counts:I tend to stick it to Oracle on any and every occasionIt's rare for someone with my background to be invited to these affairsI'd been invited to present on how the 'markets as conversations' meme worksWhile I didn't sign an NDA, some things are best left where they were discussed.

June 17, 2008 by

Oracle on the psychology of patching

Oracle has a belated reply to a survey a few weeks back on how database administrators have never installed one of the company's critical patch updates.In a blog post Oracle's Eric Maurice faults the survey for relying on a small sample size--not that it stopped us from reporting it.

January 31, 2008 by

Oracle's Wookey defused

Dennis Howlett is reporting that (as predicted by Vinnie Mirchandani) that John Wookey, the head of Oracle's Fusion project to unify its various business applications a cohesive, SOA-based suite is leaving the company. Wookey joined Oracle in 1995.

October 15, 2007 by

Oracle cozies up to Spring developers by making EJB runtime open source under Eclipse

While Oracle says they have no qualms about the Glassfish experience, it seems to me that this is an indication of a defection. If Java and Glassfish are not allowing developers to access what they need of open source technology with ease, and if Oracle is now a top-tier member of Eclipse (as it has now become), then the role and influence of Java -- as a technology set and community -- must be fast waning.

March 6, 2007 by

Why is there software licensing by the core?

Stephen Shankland is reporting that Oracle has quietly cut database prices on some low-end servers using multicore processors. It's clear that Oracle's move is because Microsoft doesn't charge that way and is making some database inroads.

March 2, 2007 by

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