Oracle highlights its industry-focused strategy, launches financial services cloud and says that the engagement model will become much easier with fewer consultants and simplified pricing.
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Oracle said it plans to integrate TOA with its Service Cloud, which is part of the company's customer experience suite, as well as its ERP apps.
Here are some thoughts on how I see the CRM market moving and various tech companies and projects that I think you'll find to your liking.
Oracle said it has made ease-of-use and improved productivity a core priority for its suite of Customer Experience Cloud offerings, with enhancements focused on improving the SFA mobile experience for sales reps and managers.
Despite the conflicting opinions that businesses hiring for data scientist and big-data roles seem to harbour, they do agree on the importance of software development skills.
Job advertisements looking for candidates with a decade's worth of experience is leading to a skills crisis of our own making.
Oracle is the final company on the list, and they have responded as well. Do they meet the test? Well, they do have a portfolio of products that align with the claim, and that is something that no one else has been able to claim exactly. But I'd like to hear what you have to think about this one. David Vap, group VP for Oracle Applications responds.
The responses continue to roll in. We now have Genesys Lab leaving Medallia and Oracle as the two I'm waiting on, though they both are coming. But today, we concentrate on Genesys Labs who make their case as to why they can claim a tome associated with customer experience as its moniker.
Integrating hardware and software will help provide a more consistent user experience for businesses and end users, and this is something Oracle hopes to provide for its customers.
Only 17 percent of CIOs are considered part of top-level management, with many other executives perceiving them as lacking in business skills or experience, according to Ernst & Young.
Can the secrets behind Disneyland's facades act as oracle? Where do we draw the line between Disney-fied experience and authentic, noncommercial social interactions?
A compendium of photos from Oracle OpenWorld 2012. Unseasonably warm weather, meetings with Oracle executives and customers, and a variety of activities made this year's OpenWorld fun and interesting. Although there was some controversy among analysts and bloggers, the photos show a rich and diverse event.
A panel of execs discuss the future of Oracle applications and how the user experience is changing across all of them.
'I thought soft skills meant it was a soft job... Good marketing is a product of the same inputs as good code; long hours, sweating the details, and the judicious application of experience doing it the right way.'
Expertise to integrate cloud with existing IT systems and ability to manage vendor relations most lacking areas, say industry insiders, with one noting gap won't stay wide for long.
Leslie Owens blogs that Endeca is a great fit for Oracle in that it fills two different focus areas for them: Customer Experience and Agile BI.
The US tech giant, whose revenue from Europe, the Middle East and Africa grew by almost 30 percent in 2010, is recruiting 1,700 new sales and customer support workers in the region
The plan for Oracle is to take FatWire's applications and lump it into a customer experience line-up that will bridge multiple channels such as Web, mobile and social.
IT professionals with application development skills and over 10 years of industry experience enjoyed average pay of 102,291 ringgit a year.
Jobseekers should use variety of job hunting methods, and consider new industries as well as roles that fit their experience and skills, say recruiters.
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