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The Silent Workhorse of Managed Print Services

Print Audit 6 is a suite of print management products that can be used to spot printing bottlenecks and inefficiencies, enforce printing rules, and recover expenses from clients or users. The suite is comprised of 3 components called Analysis, Rules, and Recovery which can be purchased in a variety of configurations depending on the needs of the organization. In July, Print Audit hit the 1 million installed copies milestone.

September 13, 2011

Ricoh Makes Champs of its Dealers

Ricoh Americas Corporation recently introduced ChaMPS, a Ricoh Managed Document Services (MDS) Program to help its dealers transform their business model to a services-based model to meet customers' document management needs. The program is comprised of three components—Proven Methodology, Best-in-Class Resources and Ricoh's Industry Leading Services—which will be offered cafeteria-style.

August 19, 2011

CRM players should tap social demand

Telecoms, tourism and public sector industries want social media components in their customer relationship management strategy, indicating "much promise" for service providers in this market, research firm says.

March 7, 2011 by

Citrix releases new edition of XenDesktop V4

Just in time for VMware's VMworld, Citrix announced the release of a new version of XenDesktop that includes two new components, XenClient and XenVault. Their stated goal is to bring laptops into the organization's management environment.

August 25, 2010 by

Yes We Can -- improve records management

Remember when I talked about how U.S. government employees throw out millions of pages every day? Well, on a more hopeful note, I came across a CMSWire article from earlier this year about the impact the new Obama administration may have on records management in the future. Marisa Peacock speaks of the document management industry’s bright outlook

February 17, 2010

More on Microsoft Project 2010

The Completeness of the PPM Solution Grows(More from the Project Conference 2009 in Phoenix)As the demonstrations of Project 2010 continue, I noted the following:1) Microsoft has added a lot of functionality in its Resource Management and Time Entry components. The resource management capability gives project managers, staffing professionals and others a lot of visibility into the project conflicts, overbookings, under-utilization, etc.

September 16, 2009 by

Microsoft Exchange 2010 beta 1: Review

There's a lot to like in the first beta of Exchange 2010, from storage improvements to new high availability tools and better integration with the cloud, not to mention Outlook Web Access support for Firefox and Safari. But not everyone will be impressed by the lack of a 32-bit GUI management client.

August 9, 2009 by

The future of clean-tech investing [video]

At the Greentech Media and Groom Energy, Enterprise Carbon Accounting Summit in Burlingame, Calif., venture capitalists discuss the outlook of investing in smart grids, carbon management, and energy-monitoring tools.

May 18, 2009 by

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