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Telstra has announced that it is actively looking at outsourcing 170 Australian back-end jobs in its Network Applications and Services division to India.
The mid-tier Indian outsourcing player will open its third facility in Dallas, Texas, capturing growth from the banking and finance sector. It will set up more centers to build a network across the country.
The German division will finish its outsourcing exercise by 2015, and affected jobs will be in the network technology, IT and customer service units.
Region's "robust" network infrastructure can help operators generate new revenue streams and increase customer loyalty amid challenges from digital retailers and outsourcing companies, panelists say.
Unstable economy will push Asian companies to transform their business models to become more customer-centric, and IT offerings will become "singular" but more focused, says IDC.
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Insurers expand IT budgets in line with economic growth, and more inclined to experiment with tech such as cloud computing and business intelligence, Ovum notes.
Clearwire cut a seven-year pact with Ericsson to manage its network in a move that should give the cash-strapped WiMax 4G provider some wiggle room.
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After snatching call center crown from India last year, Philippines again looks toward business process outsourcing to lead growth for country in 2011, targeting to hit US$11 billion in revenues.
About four percent of IT staff in public-sector authorities lost their jobs in 2010, and the losses are set to continue as outsourcing and service sharing pick up, according to the trade body
Analyst firm says region's IT services market will continue to roll forward in coming year, thanks to enterprise transformation and cloud projects.
Country's single largest investment by an IT vendor, Hewlett-Packard's sixth such facility worldwide will cater to demand for converged infrastructure services and help enterprises modernize IT systems, say company exec.
Country's new head of Commission on ICT pledges to establish "good governance" through e-government initiatives across public sector, push outstanding ICT-related bills and drive local BPO sector.
The operator is to hand over the management of its broadband network to BT Wholesale in an attempt to improve performance and stem customer losses
Recession brings tech to the forefront for people managers
Led by high-speed broadband and mobile, country's tech market expected to grow 8 percent but firms still want tangible returns and lower operational costs.
Driven by infrastructure services, the country's domestic IT services market is set to hit $12.8bn between 2008 and 2013, according to Springboard Research
Today's newspapers carry a photograph of Yahoo CEO Carol Bartz offering a bouquet of flowers to India's Prime Minister Manmohan Singh.It wasn't just another meeting between the Indian PM and the CEO of a multinational.
Sprint on Thursday said it would outsource its network to Ericsson in a seven-year deal valued at $4.5 billion to $5 billion.
Countries positioning themselves as outsourcing hubs must show they have stringent security regulations that protect customer data, say Symantec execs.
The Australian Taxation Office has chosen Optus over Dimension Data for its managed network services contract, which the agency has said is worth around $60.5 million a year.
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