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SaaS: Pros, cons and leading vendors

Software as a Service (SaaS) is an increasingly popular delivery model for a wide range of business applications. We outline the benefits and drawbacks of SaaS, present a listing of vendors and consider which kinds of companies will benefit most from outsourcing software provision to the cloud.

March 3, 2013 by

IBM's retooling to become focused on software and services is legendary. The company is an outsourcing and services leader and has placed its bet on analytics for the near future. IBM's software assets focus on everything from business intelligence to analytics to collaboration to middleware and open source development. On the hardware side of the house, IBM is a mainframe and server leader. Big Blue also has a large research unit and is the patent leader.

April 14, 2010 by

New security venture for mid-market application users

Good time for a new offering: When Wipro met FortifyWipro (one of the world’s largest outsourcers) and Fortify (a major software security vendor) are announcing today their plans to offer a new joint outsourcing solution. This solution combines Fortify’s software security tools with Wipro’s outsourcing and security personnel to create an application software security center of excellence called the Software Assurance Center.

October 27, 2008 by

Study: Offshore outsourcing dings customer satisfaction; Taking back office offshore ok

A trio of professors working with the national Quality Research Center at the University of Michigan finds that offshore outsourcing hurts customer service ratings, but farming out back office operations has a limited impact.The working paper, conducted by the University of Michigan as well as Nasscom, India's association of software and services companies, was penned by Jonathan Whitaker from the University of Richmond, M.

July 7, 2008 by

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