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Romanian software engineers have seen their paychecks rapidly increase over the past decade. Will the country maintain its advantage as an outsourcing location?
IPsoft's self-learning computer software algorithm Amelia could be ruinous for the Business Process Outsourcing industry but the company says that it wants to partner with them instead
The one area in which India has long been able to claim superiority over China is in software services. This too will end if China has its way and India fails to innovate.
Indian outsourcer Infosys hopes to usher in the next revolution in outsourcing by establishing a center of excellence with an American automation software developer.
Vietnam's FPT Software and Japan's Agrex have set up a joint venture in business process outsourcing which will first target the Japanese market before expanding worldwide.
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Software as a Service (SaaS) is an increasingly popular delivery model for a wide range of business applications. We outline the benefits and drawbacks of SaaS, present a listing of vendors and consider which kinds of companies will benefit most from outsourcing software provision to the cloud.
The Reserve Bank of India states that higher risk aversion by Western outsourcing clients have negatively impacted the country's net software exports performance.
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IT outsourcing head points to risks and hidden expenses of outsourcing. There is one underrated practice that can make a difference, however.
India software services exporter posts 67.3 percent rise in fourth quarter net profit to 8.54 billion rupees (US$151 million) from last year, after winning more outsourcing orders and increasing profitability.
Operator looks to provide infrastructure-as-a-service and software-as-a-service to enterprise customers first, but acknowledges it's still in early stages and broadband infrastructure remains an issue.
Communications increasingly fragmented within enterprise environment, for which cloud-enabled communications models can help businesses get agile and successful, industry players say.
Contact center agent seats growth and demand for outsourcing services high in region due to low labor costs and reasonable language skills, but low wages cause higher agent attrition rates, study reveals.
Global electronics manufacturer Flextronics says Malaysia can be more cost-effective than China with its lower tax and stricter intellectual property protection regimes, but rising wages a potential concern.
Companies should look holistically at costs, available internal IT resources and importance of cloud service to business strategies to determine if they should adopt private, public or hybrid cloud, say observers.
Country's software and IT services revenue grows 32.4 percent year-on-year in 2011 on back of the economy's steady growth and rising demand from domestic and global markets, report states.
Cloud computing freeing up CIOs to focus on business needs but executives need to pick up new skills such as understanding regulatory and compliance issues and commercial procurement, exec states.
Australian Broadcasting Corporation's decision to offshore hosting of online shop to Amazon Web Services part of its overhaul, and some customer data will be housed in Singapore from next week.
Former Software Queensland board member Bruce Mills has banded together with other members of the ICT sector to create a new national industry body, the Outsourcing Council Asia Pacific (OCAP).
FPT Information System looking to provide ERP and IT outsourcing services to small and midsize businesses lacking internal IT expertise, but expanding cautiously due to Vietnam's volatile economy, execs reveal.
Insurers expand IT budgets in line with economic growth, and more inclined to experiment with tech such as cloud computing and business intelligence, Ovum notes.
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