EY Advisory earned the CRM Watchlist 2015's highest score. Why? They deliver the perfect integration of mission and vision with actual work and corporate life. Take a gander.
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Microsoft's Dynamics CRM 2015 releases, both the cloud and on-premises versions, are generally available as of December 1.
The CRM powerhouse said the new data-integration tool is the 'fastest, easiest' way to access and connect with data stored in legacy systems.
It was a busy spring, with new cloud-delivered platforms from Pose, Vend and LightSpeed to name just three.
Zoho and others have ended integration with LinkedIn after the business social media company decided on two developer partners in the CRM industry: Microsoft and Salesforce.
Nimble App for Outlook enables users to view social media activity and other relevant insights about contacts from within email messages.
Companies are moving toward a more hybrid environment of enterprise software from various vendors into a joint experience to create greater value for customers, enabled by more cost effective options.
The report finds that the biggest stumbling block on the path to better customer data integration is an increasingly complex IT environment.
People usually equate CRM applications with enabling their sales team, but it could become the integration point for dozens of related processes.
VerticalResponse touts connections to Microsoft Dynamics, NetSuite, and other cloud CRM applications, while BatchBook creates integration with HootSuite.
This is now truly the final post for the 2013 CRM Watchlist. It consumed 4 months of my life and thus, if you read my stuff, 4 months of yours. But it ends on a really good note. Today we look at the smaller impact players, two who affect particular markets. That would be Solvis Consulting and The Pedowitz Group. I'll make you read it to find out which markets they impact. Have fun and see you around.
This is almost it. Another post a little on the big side, so its split into two parts. But we end this year's CRM Watchlist 2013 with a discussion of the consulting companies and systems integrators who will have a big impact in 2013. Today, we look at the big boys — Accenture, CSC, and Ernst and Young Advisory. Plus a few cogent thoughts on the markets peppered throughout.
Revenue-management company ServiceSource adds integration with CRM providers to its Renew OnDemand SaaS product, plus more metrics.
Yammer officials have announced native integration between Yammer's enterprise social-networking and Microsoft Dynamics CRM products.
GreenRope aims to help the SMB market optimize better marketing campaigns with CRM integration for customer service ticketing systems and track where leads come from.
With social media forming an integral part of our daily conversations, it is great to see positive examples of social CRM showing how some brands are moving to the next level to satisfy customers.
Mobile strategy for customer relationship management not only "imperative", but offers better returns on investment from improved sales conversions and cost efficiencies, analysts say.
Redmond is bringing Microsoft Dynamics AX to the Ariba commerce cloud integration table, joining other major CRM and ERP online and hybrid providers, such as Salesforce.com, SAP and Oracle.
CRM data integration provider Scribe boosts cloud offering with GUI synchronization services, developer program for connectors
The power of knowing the most about customers -- and making the analysis from such data widely available to business units and functions across the enterprise -- can make or break a company.
The Zoho CRM upgrade includes a new interface, third party integration and deal tracking.
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