Traveling during the holiday season is challenging enough. When problems arise, suppliers' customer service plans are put to the test. Let's consider two examples.
Showing results 1 to 20 of 102
BDaaS is everyone's puppy — here are ways to make it work for the enterprise.
Sponsored by Cisco
Paul Schottmiller, Global Retail and Consumer Products at Cisco Consulting Services discusses a new success formula in the retail industry; the 4 Ps of Performance; Precision, Prediction and Platform. How will IOE and technology enabled advancements play a role in delivering on these new benchmarks.
As part of the US giant it may be tempting for Nokia to focus on chasing success in its new home market. But if it wants to be the 'devices plus services' giant of tomorrow, it needs to be looking elsewhere.
What Infosys hasn't done and what Tech Mahindra is doing should offer some dos and don'ts to companies that are wise enough to think about who is going to lead them in the years ahead.
iiNet is preparing to withdraw its 20GB plans on the NBN interim satellite service, citing capacity constraints.
Google has signed more than half of the Fortune 500 onto at least one paid enterprise product thus far.
Flurry of tie-ups and trials suggest 4G could be the current focus for Indian operators, and innovative services such as voice-over-LTE and cheaper LTE-enabled handsets hold the key to India's 4G success.
Samsung's latest flagship smartphone is poised to build on its success in the region, due to its efforts to innovate on software and services. It is also helped by the lack of details on any upcoming Apple handsets.
For a positive acquisition, considering the return on investment in terms of strategy and value, and the right team with strong communicative abilities are crucial.
With success in the consumer and SMB market, Acronis wants to target the enterprise segment, and is scouting for an Australian datacentre to host its online cloud backup services locally.
Chinese PC company will now turn its focus on enterprise software and IT services as it aims to replicate its PC success in other industries.
Country's push into new network technology timely, despite controversy over 2G spectrum auction and 3G's lack of traction, but observers say 4G success depends on more LTE devices entering market and cheaper data services.
Sponsored by Sap
Cleveland-based Safeguard Properties inspects and maintains more than a million foreclosed homes per month across the United States. It does so on behalf of their owners, primarily large banks and government agencies like Freddie Mac and Fannie Mae.
Country sees traction in companies adopting common mobile services "enablers" co-developed as part of government-led IT roadmap, Intelligent Nation 2015, and plans for further rollouts, says ICT regulator.
An extra hour could be very important for IT technicians looking to accomplish more jobs in a shorter timeframe, thus opening the door for more customers and more revenue.
Moving IT platforms to open source a make or break decision for financial services' C-level executives, so meeting their pressing needs critical to company's success, says Red Hat exec.
HP Discover case study: Vodafone Ireland IT group sees huge ROI by emphasizing business service delivery
Bringing all of that information together gives customers a comprehensive view of the services they receive from IT operations. That's our aim -- to provide customers with everything they need at their fingertips.
For success in deploying cloud services, look no further than what we have already done with service oriented architecture.
What do you do if you're running an IT consultancy and the rates you can charge are being squeezed? After running Australian company JASCO Consulting for almost a decade, Jason McClintock decided that the path to future success was to shift the company's focus to software rather than just services.
The best of ZDNet, delivered
- 1 33 ways to improve your iPhone's battery life
- 2 Perfectly legal ways you can still get Windows 7 cheap (or even free)
- 3 How much does an iPhone 6 really cost? (Hint: It's way more than $199)
- 4 Seven privacy settings you should change immediately in iOS 8
- 5 So you have an app idea and want to make a bajillion bucks