Showing results 1 to 7 of 7

November 25, 2007 by

Measuring SOA success

Joe McKendrick, ZDNet blogger and all-around SOA expert, reported on a simple and interesting way to evaluate the success of SOA (service-oriented architecture) implementations. Joe says that a decrease in an organization's IT backlog can be used as a "metric to judge the efficiency and ROI of the SOA implementation.

November 23, 2005 by

40,000 applications can´t be wrong

A recent case study on just crossedmy desk...The environment is so valuable that today DaimlerChryslerdeploys 40,000 Lotus Notes and Domino applications spread over nearly everyaspect of its operations. These range from standardized applications suchas group discussion databases and document libraries to custom-developedapplications covering complex business processes such as change management,quality control and technical specifications. For competitive reasons, DaimlerChrysler generally refrains from discussingspecific processes and return on investment figures, but executives reportthat many of the applications are "intensively used and a huge success."40,000users -- 40,000 applications.  The ROI of being able to deploy oneproduct to tackle messaging, sharing, and workflow is clearly how DaimlerChryslerbenefits from Notes/Domino today. Link: standardized, global system for communication and collaboration helpsDaimlerChrysler compete >

February 2, 2004 by

Successful CRMs yield 16-1000% ROI

Successful implementations of customer relationship management (CRM) applications have yielded returns ranging from 16% to more than 1,000%. IDC also found that technology-related savings account for only 7% of the average return, while benefits accrued from increased productivity and business process enhancements account for 51% and 42% of the return.

October 28, 2001 by

Survey: UK firms don't check ROI on Web investments

A third of firms are failing to measure the return on investment (ROI) of their Web developments, fueling fears of wasted IT spending.Despite growing boardroom pressure on IT departments to justify expenditure, 33 percent of firms have not measured the success of their Web strategies, according to a survey of Web strategy leaders in 120 UK organizations with an annual turnover of more than £100m.


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