Showing results 1 to 16 of 16

The ROI needed to sell software/services

(Hint: It must be substantial and believable)I do a lot of sales and negotiating training, and contrary to the current economy, it’s becoming a brisk bit of work. That said, there’s often a tough sticking point for many technology and service firms: crafting compelling ROI statements and tying these to some burning platform issue that motivates buyers to move NOW!

March 11, 2009 by

The Semantic Web gets real

The Semantic Web, which is a fancy way of saying data can be defined, shared and reused everywhere, is becoming less academic and more real for technology folks--and their ROI driven bosses.That's the big takeaway from Paul Miller's interview with Sir Tim Berners-Lee.

February 26, 2008 by

Implementation Failures and ROI

All too often, enterprise software buyers pay insufficient attention to examining the likely achievable ROI of technology they are about to purchase. Wisconsin Technology Network interviewed Leslie Hearn, vice president and CIO of TDS Telecom, on the subject of establishing a strong business case when purchasing software.

July 9, 2007 by

Expert advice on advice: use Gartner and Nucleus Research, drop TCO

In his column today, InfoWorld's Ephraim Schwartz suggests that combining traditional advice from firms like Gartner with Nucleus Research's alternative ROI-case study approach can give the most complete picture of a product or technology. Schwartz writes: "As beneficial as Gartner, Forrester, or AMR Research can be in the decision-making process, however, there is an alternative way to approach the challenge of deciding what technology to deploy.

July 12, 2005 by

At last, SOA gets some credit

It's always good to get some hard numbers around the results of a technology implementation, and such measurements are still extremely rare in the SOA space. At last, there is a big tangible ROI story to tell.

March 31, 2005 by

ROI? Who cares?

When I research and write enterprise IP-telephony technology deployment pieces, one of the main questions I ask the company or organization that acquired the solution is: "where's the ROI?"Return-On-Investment is, of course, a quality metric.

March 23, 2005 by

VoIP Deployment Costs: Size Matters

Are you thinking about installing VoIP, and have you been crunching start-up costs and ROI models?For some general trends, check out this new report from technology implementation analysis firm Nemertes Research.

November 19, 2004 by

Meta: Back to basics with CRM

Provided byMany CRM systems are "live," though far fewer are raging successes. User adoption, lack of demonstrable ROI, and escalating maintenance and support costs plague those firms that have effectively over-invested in technology at the expense of solid CRM business strategies.

April 29, 2004 by

Q & A on Strategies for Managing Outsourcing Relationships

The Yankee Group Technology Management Strategies advisory service receives frequent inquiries from clients on managing outsourcing relationships. Our February 2003 audio conference—Business Process Outsourcing: Opportunities and Challenges highlighted the importance of factoring the cost of internally managing outsourcing contracts into end-user ROI assessments.

October 27, 2003 by

Survey: Portal spending set to soar

Sales of enterprise portals is set to reach $4bn by 2005, but firms may need to rethink how they measure returns on investment Analyst firm Butler Group has forecast that sales of enterprise portal products will grow dramatically, reaching $4bn worldwide by 2005. But it added that companies may need to change the way they measure return on investment (ROI) when judging the value of technology such as portals.

November 25, 2001 by

Wireless app shakeout

Without demonstrable, short-term ROI, businesses are reluctant to deploy wireless technology. Know the facts before you make a buying decision you'll regret.

October 25, 2001 by

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