CRM companies like NetSuite, SAP and Oracle have long histories as suite providers. Is the suite era over? Is best-of-breed the winner? Not so fast: Think ecosystems and make sure you understand why these three companies won the CRM Watchlist 2015.
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Salesforce has won mindshare at a level so substantial that all other companies -- including much bigger ones -- compete against it. Salesforce is Elite, all right. But is it perfect?
RelateIQ, which was bought by Salesforce last year, makes a data-driven CRM platform that delivers sales insights in real time.
Oracle takes a cloud victory lap as analysts and investor cheer the second quarter. CTO Larry Ellison lays out plans to pass Salesforce.
Ellison speculated that not only would Oracle catch up with partner/rival Salesforce.com next year -- but that it would eventually surpass the CRM giant in the cloud market.
Microsoft has announced that it will locally host Office 365 and Dynamics CRM Online in Australia, and extend its Cloud Solutions Provider program.
Microsoft and Salesforce are on their way to delivering on the jointly developed CRM apps and connectors the two companies promised earlier this year.
The CRM giant has launched Salesforce for Startups, a program designed to familiarize young companies with its software and platform offerings.
Oracle to open two cloud datacentres for customers who want their applications and data to stay on European soil.
After initial success with cloud products, Harris Real Estate is in the midst of transitioning its CRM to a new service, and preparation is key.
Series B funding will help mobile sales productivity company Clari develop its software and marketing operations.
Call centers are important hubs of marketing and customer insights. That's why this Salesforce integrator considers them increasingly central to CRM strategy.
What does the newly forged Microsoft-Salesforce partnership mean for Microsoft Dynamics CRM customers and partners?
Salesforce and Microsoft have agreed to tighten ties between Salesforce's CRM apps and platform and Microsoft's Windows and Office.
Microsoft and CRM rival Salesforce.com may be poised to announce a deal certifying Salesforce apps to run on the Azure cloud.
Salesforce1 for financial institutions is said to be phase one in a series of services targeted toward retail banks, wealth management companies, and insurance providers.
Here are some thoughts on how I see the CRM market moving and various tech companies and projects that I think you'll find to your liking.
Monday morning opener: Adobe rates high on our survey of enterprise software vendors being used or considered. Microsoft dominates and Salesforce, Workday and others sneak up on giants like SAP and Oracle.
Zoho and others have ended integration with LinkedIn after the business social media company decided on two developer partners in the CRM industry: Microsoft and Salesforce.
The CRM giant adds more than 700,000 square feet of workspace with Salesforce Tower. The building is currently under construction above San Francisco's Transbay Transit Center