Salesforce added an "intelligence engine" to the Service Cloud to make it easier to assign customer support cases across multiple channels.
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The second stage of Spark's NZ$70 million-per-year re-engineering program ended with data cutover on the weekend.
Former Facebook data center and Open Compute Project leaders take their skills to the new start-up.
Salesforce has updated its Analytics Cloud with the aim of adding more mobile editing and charting tools.
Italian big data users are out there - but they tend to be whales, not minnows.
Salesforce has won mindshare at a level so substantial that all other companies -- including much bigger ones -- compete against it. Salesforce is Elite, all right. But is it perfect?
RelateIQ, which was bought by Salesforce last year, makes a data-driven CRM platform that delivers sales insights in real time.
Redmond's latest salary survey shows employers paying 25 percent more and up for Azure and big data work.
Fresh off its acquisition by EMC, the data backup provider continues to extend its data recovery and backup services beyond Salesforce and Google Apps.
So much for all those recipes listing dozens of new ways to cook stuffing and pumpkin pie.
Salesforce has five clouds, and Wave marks the sixth with the potential to become the most prominent as it could serve as the front end of critical corporate data.
Salesforce.com is upgrading its cornerstone ExactTarget Marketing Cloud to continue changing the way brands communicate with their customers via social channels.
The CRM powerhouse said the new data-integration tool is the 'fastest, easiest' way to access and connect with data stored in legacy systems.
Salesforce has opened its first European data center in the United Kindom, one of three new establishments planned over the next year.
The vision Salesforce has for market-facing engagement is the right one: Tear down data, app, and user experience silos between marketing, sales, operations, and support. But does their cloud measure up to this vision yet?
Microsoft and Salesforce are on their way to delivering on the jointly developed CRM apps and connectors the two companies promised earlier this year.
The CRM giant has launched Salesforce for Startups, a program designed to familiarize young companies with its software and platform offerings.
With a UK data center set to open this fall, Salesforce plans to expand its European base by also moving in to France and Germany.
How can businesses fully and continuously engage their customers? CRM pioneer Jeff Tanner's new book delivers a strategy for realizing big profits from Big Data.
Salesforce will pay up to $390 million for the Palo Alto, California-based startup, which provides relationship intelligence via data science and machine learning.