MindTouch wants to speed up its social help desk through an integration with Salesforce's Service Cloud.
Showing results 1 to 13 of 13
Most security incidents are down to human error — and the lack of experience and training for IT professionals dealing with IPv6 make those mistakes more likely, says Axel Pawlik
My week long VMware 5.0 training experience is complete. Glean from my five days at the screen.
What does it mean when we say the "consumerization of the enterprise?" Seesmic provides one fascinating example.
Salesforce.com is prepping a Chatter interface that frankly may be better than the Web experience.
Melding consumer experience with enterprise applications output sounds like a fantasy untill you understand what Salesforce.com and Seesmic are doing.
At the AlwaysOn Summit at Stanford University, an innovation panel discusses ways to encourage women to join the computer industry. Many women come to the industry through other sides of the business--like marketing--and need mentoring and encouragement to find their inner geeks. Panelists include Marissa Mayer, vice president of search product and user experience at Google; Jasmine Kim, chief operating officer of ImageSpan; Polly Sumner, president and chief adoption officer at Salesforce.com; and moderator Elizabeth Tinkham, Global Lead of Management Consulting and Integrated Markets Communications and High Tech Industry Group at Accenture.
A ZDNet reader wants to know about the experience and training requirements for a career in information systems auditing.
Tech workers must analyze marketplace to identify skills that are in demand, and get training and commercial experience in these areas.
On the heels of last week's coverage where I pointed out how the Uptime Institute's chief analyst Bruce Taylor had referred to salesforce.com as being unethical because, in his estimation, the CRM/SFA service provider experience two avoidable datacenter outtages in 2006, I've been e-mailing back and forth with salesforce.
CRM trailblazer Salesforce.com is not a one-stop shop for customer relationship management (CRM), according to the experience of one Australian e-tailer.
The US outsourcing, project-based services, and support and training services markets are anticipated to experience moderate overall growth over the next 5 years, according to IDC, with growth within select industries exceeding market averages. While the growth of outsourcing services within the discrete manufacturing, banking, and government sectors will hover around the market average, at about 9.
Used to be that corporate cyber-security was not a highly visible area. Often it was given only a small budget, and credentials were an issue only for the security director.
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