In recent quarters Oracle has been taking aim at Salesforce.com, noting that its Siebel On Demand was poaching customers.
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Some say imitation is the highest form of flattery, but that’s only for those who forget that a good rebuttal – or attempted rebuttal – is quite flattering as well. Jason Wood, a fellow Enterprise Irregular and blogger, has done me the courtesy of a well-written blog that attempts to refute my previous post on Salesforce.
It’s finally time to call a spade a spade, or in this case, a soon-to-be has-been a has-been. Of course, doing so after the fact sounds too spiteful, so I’m going to do it well ahead of the curve.
Ken Rudin caught the on demand bug working as head of engineering for salesforce.com in its early days and then at Siebel as Vice President and General Manager of its CRM OnDemand business unit.
Despite the rise of CRM and the success of companies like Siebel, Salesforce.com and RightNow, most UK consumers are still unhappy with the service they receive
CRM vendors are fighting each other for business. Old dogs like Siebel and Sage are fair game for aggressive upgrade deals, and even Salesforce.com isn't immune to churn.
Thomascook.com turns down Salesforce.com and Siebel to go with RightNow for new customer-facing appications
More sniping in enterprise software market
The growing popularity of software-as-a-service vendors like Salesforce.com, and recent moves, like Oracle's acquisition of Siebel, are indicators that the software industry is tilting toward an on-demand future.
I checked in with Marc Benioff to get his response to Siebel exec Bruce Cleveland's note, which took issue with some of salesforce.com's claims about the Siebel/Oracle mating and said that Benioff was "running scared.
In this latest episode of the Dan & David Show, we dissect the latest tech news, starting with the announcements from Microsoft's Professional Developer's Conference in Los Angeles. David talks about his experience with the Windows Vista beta and details the benefits he sees for IT administrators.
I spent the morning at the salesforce.com event, but much of the discussion in the hallways was about the implications of Siebel getting acquired by Oracle.
Salesforce.com CEO Marc Benioff didn't let Oracle's announcement of its Siebel acquisition get in the way of what he called the biggest and most exciting idea he has ever worked on.
After hearing that Oracle was acquiring Customer Relationship Management (CRM) titan Siebel Systems this morning, I shot off an email to Marc Benioff, CEO at CRM on-demand darling salesforce.com to see what he had to say.
Last week, Siebel VP and GM for OnDemand and SMB (small/medium business) Bruce Cleveland appeared to emerge from hiding with a stake-in-the-ground sort of letter to "friends and colleagues" that came across as a declaration that Siebel's ASP-style (application service provider) competitor to Salesforce.com had officially re-opened for business.
The hosted CRM application provider is watching the situation at rival Siebel with barely concealed glee, but has dismissed speculation it is about to make a move for the beleaguered firm
Not exactly quaking at threat of new CEO...
Dan Farber: In the software-as-a-service CRM area, Siebel Systems is a latecomer, but Siebel's Bruce Cleveland is out to prove that his company will play Microsoft to Salesforce.com's Netscape.
In the hot hosted-applications, on-demand, ASP, software-as-a-service CRM area, Siebel Systems has been a laggard.
Enterprise CRM software company Siebel Systems is trying to halt the flow of smaller companies to rivals such as Salesforce.com
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