Showing results 1 to 20 of 27 2.0: Criticism and a Refutation

Some say imitation is the highest form of flattery, but that’s only for those who forget that a good rebuttal – or attempted rebuttal – is quite flattering as well. Jason Wood, a fellow Enterprise Irregular and blogger, has done me the courtesy of a well-written blog that attempts to refute my previous post on Salesforce.

May 25, 2007 by

LucidEra: On-demand business intelligence

Ken Rudin caught the on demand bug working as head of engineering for in its early days and then at Siebel as Vice President and General Manager of its CRM OnDemand business unit.

November 13, 2006 by

It's dog-eat-dog in CRM land

CRM vendors are fighting each other for business. Old dogs like Siebel and Sage are fair game for aggressive upgrade deals, and even isn't immune to churn.

November 17, 2005 by

Gartner bearish on on-demand services

The growing popularity of software-as-a-service vendors like, and recent moves, like Oracle's acquisition of Siebel, are indicators that the software industry is tilting toward an on-demand future.

September 30, 2005 by

Siebel/ war of words update

I checked in with Marc Benioff to get his response to Siebel exec Bruce Cleveland's note, which took issue with some of's claims about the Siebel/Oracle mating and said that Benioff was "running scared.

September 16, 2005 by

CRM mashup

I spent the morning at the event, but much of the discussion in the hallways was about the implications of Siebel getting acquired by Oracle.

September 12, 2005 by

Salesforce enters its eBay phase CEO Marc Benioff didn't let Oracle's announcement of its Siebel acquisition get in the way of what he called the biggest and most exciting idea he has ever worked on.

September 12, 2005 by

RightNow CEO bemoans's toolkit approach to CRM

Last week, Siebel VP and GM for OnDemand and SMB (small/medium business) Bruce Cleveland appeared to emerge from hiding with a stake-in-the-ground sort of letter to "friends and colleagues" that came across as a declaration that Siebel's ASP-style (application service provider) competitor to had officially re-opened for business.

May 31, 2005 by

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