RemoteCall is a web-hosted remote support solution that gives support representatives powerful diagnostic tools and full administrative...
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Alan Trefler, CEO of Pegasystems, a $600 million software company, shares strategy on bootstrapping a company, creating great customer service, and why "mobile first" is not always best.
For Amazon, service oriented architectural approaches to software design and development was a given. Deploying these solutions was a bear, however.
Microsoft's Windows 10 software development kit for writing universal apps is now available for download.
US-based financial software company Intuit has launched its PayByCoin service in Australia, offering small businesses the facility to accept bitcoin payments from their customers.
Rising software-as-a-service business-intelligence firm Looker almost triples its funding to pay for its next growth phase.
LiveSupportSaaS is live chat software available as software-as-a-service for live support and proactive sales. Powerful and easy-to-use...
Microsoft's OneDrive and OneNote apps are preloaded on the just-announced Samsung Galaxy S6 Android phone. Could this be just the start of more OEM deals for Microsoft?
Microsoft is rolling out the first major update to software and services for its Microsoft fitness Band, along with the first Band developer kit previews for Windows Phone and Android phones.
Chinese hardware manufacturer Lenovo has come under fire for allegedly shipping consumer Windows laptops with software that hijacks secure website connections, as well as inserting ads into search results.
A new big data platform-as-a-service offering is expected in the fourth quarter of 2015, based on Pivotal Hadoop software.
The San Francisco-based startup makes a white-label app marketplace that allows businesses to sell software-as-a-service applications to other businesses.
Here's how you can run the new Windows 10 Technical Preview on your Mac, without having to spend a dollar on software.
The most important announcement at Microsoft's Windows 10 demo in Redmond the other day wasn't Windows 10 or Cortana, or even holograms. It was these four words: Windows as a Service.
Microsoft wants Windows 10 to boost its mobile play, but that's not the only battle the software giant will have to fight.
The software giant issued 8 patches to fix security vulnerabilities in Windows, including one considered "critical" -- the most severe rating.
January 13 is the date when Microsoft's mainstream support for Windows 7 Service Pack 1 ends. Here's what this means, and doesn't.
M1 will not have to pay a fine for a five-hour service disruption in February 2014 because it wasn't responsible for a software bug in its switches that caused the downtime, says the country's regulator.
At CES on Tuesday, MakerBot announced new software services and materials to make 3D printing easier to incorporate into the everyday lives of students, educators, and business professionals.
With software-defined storage in Windows Server, you can get SAN features without paying SAN prices -- and the next release will challenge more high-end storage features.
The software helps users move files from their Android, iOS, and Windows devices to an Intel-powered laptop running the Chrome OS.
Sponsored by Red Hat and Intel
Enterprises can benefit from the experiences of others -- both negative and positive -- when planning and exploring transitioning to the cloud.