Showing results 1 to 20 of 23

Govt trumpets online e-health sign-ups

Amid reports of ongoing troubles with the implementation of the national e-health record system, the Department of Health has highlighted the success of the system, with 3563 signing up so far.

July 24, 2012 by

Align expectations for project success

One of the most difficult challenges facing any enterprise implementation is ensuring the various interest groups and participants define success the same way. Watch the video for more on this important topic.

September 29, 2011 by

How to Implement a Successful ECM Project

As you know, I spend all of my waking hours (save my triweekly spelunking sessions, of course) scouring the Interweb so I can find cool stuff about what document management can do to improve businesses. The glitz and glamour of MFPs and mobile printing is exciting and all, but sometimes it’s important to get back to the basics.

March 15, 2010

Absolutely amazing: Integrator completes ERP project on-time

CIBER (NYSE: CBR), a system integrator, completed an SAP implementation on-time and within budget. This amazing accomplishment must be extraordinary news because the company released a press release specifically to alert the media.I interpret the press release as an indictment of CIBER and the entire implementation consulting industry. This business is so failure-centric that success seems an aberration worthy of media attention.

April 12, 2008 by

Virtual labs and education

Yesterday, I asked for people to share their thoughts via a guest blog on virtualization in Ed Tech.   Guest blogger Erik Josowitz provided us with the following (thanks, Erik).  Feel free to talk back or submit your own guest blog with some specific experiences or implementation details. Virtualization is great tool but, like any Swiss-Army knife, success with it depends on the task at hand. One of the places that people get into trouble with virtualization is when they try to use out-of-the-box virtual infrastructure with non-technical audiences. Virtualization is a great solution but often is not a complete solution.In education we've frequently seen challenges that look like appropriate places to implement a virtualization solution, only to find that the end-result is not fully usable by the intended audience. One example is providing hands-on lab environments to support application training. Success in the workforce today depends on high-level application skills and there is no better way for students to attain those skills than through hands-on use of the software applications. Many educational institutions provide computer lab environments to help support their student population and provide access to necessary software applications. Many of these lab environments have become the source of IT management problems as they become virus-ridden, get subverted as distribution sites for pirated software or music, or just plain have the normal IT management issues associated with a shared resource in a public environment. For many institutions their student population brings with them their own PCs which solves one problem but creates another. The lab issues diminish but the problems of providing secure access to software (and software licenses) often takes its place.The answer, we've found, is virtual lab management - using virtualization to deliver secure computing environments as a shared resource. Virtual labs allow administrators to serve up a clean and unchangeable environment for each student - in the lab or on their own PC - on-demand. This makes it easy to provide access to applications that students either can't afford individually or that their home PCs cannot support. It makes it simple to track and monitor lab usage and to control the use of resources so that systems are not subverted into file servers. Virtual lab management sits on top of virtualization (from Microsoft or VMware) and tells it what to deliver and to who. It makes it easy for non-technical users to select the types of applications they need from a menu and to gain access to those environments without needing to understand virtualization, networking, hosts systems or anything about how it gets delivered. Best of all, virtual labs make it easy to manage capacity. By scheduling time in the lab environment the shared resource is managed for maximum utilization. If more capacity is needed it is simple to add additional resources to the system. The end-users simply see an increase in availability.Virtualization may not be a panacea for educational institutions, but for a subset of problems, a centralized virtual lab may enable technology administrators to focus their time and attention on enabling learning rather than administering systems.

December 19, 2007 by

Measuring SOA success

Joe McKendrick, ZDNet blogger and all-around SOA expert, reported on a simple and interesting way to evaluate the success of SOA (service-oriented architecture) implementations. Joe says that a decrease in an organization's IT backlog can be used as a "metric to judge the efficiency and ROI of the SOA implementation.

November 25, 2007 by


As we all know, almost all IT implementation failures suffer from unreconciled points of view, confusion, politics, and unclear definitions of success. No wonder these situations are difficult to manage and control successfully.

September 19, 2007 by

More on Simplification at SAP (Sapphire Vienna)

A comment to this recent interview with Pascal Brosset got me thinking about implementation complexity. The commenter states: “Hopefully the simplification will reduce implementation projects to a more human scale, making success more likely and less expensive.

May 17, 2007 by

Boag's finds great ERP takes time to brew

A major enterprise resource planning implementation has sped reporting, added flexibility and supported rapid growth at beer maker J. Boag & Son. But with success came myriad challenges with employees keen to hold onto the old way of doing things -- pen and paper versus the computer. We examine Boag's ERP turnaround.

May 16, 2007 by

When society makes technical decisions

Britain's plans for a universal ID card  have suffered at the hands of of a London School of Economics report (PDF) that called into question the scheme's implementation.  Now, an organization called the Pledge Bank has started a campaign to build a legal defense fund for people who publicly declare that they'll refuse to register for the new ID card.

July 28, 2005 by

Think big...begin small for ITIL success

When you bite the bullet, like many companies have, and adopt a process theory like ITIL on which to improve IT service management and pick up the software tools you need to get underway, remember that the real battle will just begin. According to Ivo Kristelijin, managing director for UK'sTopdesk Consultancy, starting off small greatly increases your chances for success: "The first error of thought is how an ITIL implementation can be contemplated as a project.

February 7, 2005 by

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