We are a connected world and even when on vacation people want to stay in touch with family and friends. Carnival is improving its wireless technology so you can share your experience on social media.
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The payment experience is increasingly simplified with tap and go technology being embraced as the new method of payment at checkout by consumers, and a form being encouraged by merchants, banks, and card issuers.
Tutor.com has the technology platform, marketing and subscription model. The Princeton Review has the content, brand and high price points. Can these these two players combine to challenge Kaplan?
Attendees from businesses big and small, and from a variety of industry sectors, came away with an increased sense of the centrality of customer experience, and the need to apply technology and talent to deliver.
Chinese state media has warned that Google, Apple, Yahoo, and Microsoft, along with a host of other US technology companies can become "cybersecurity threats" to Chinese users, as the country moves to review imported technology.
Communications Minister Malcolm Turnbull has commenced a review into the government's spectrum management policy for mobile technology use.
When you think of a good cup of coffee, you don't usually think about technology. Nespresso is using the latest tech to provide an optimal coffee making experience.
Retailers are constantly seeking technologies to both bolster customer experience and increase efficiency. To execute this vision of in-store experiences powered by technology, retailers need to leverage the critical skill sets of both business leaders and infrastructure and operations professionals.
The startup's technology automates the transaction review process by instantly analyzing profile data, behavioral data, and cyber intelligence to help online retailers protect themselves and their customers from fraud.
More a guide to the computing science behind the powerful systems we already take for granted than a vision of what comes next, this book is a great primer for understanding what's different about modern computing and the current state of AI.
During a conversation with Workday's Chief Technology Officer, Stan Swete, we spoke about simplifying enterprise applications for the cloud.
The Kindle Fire HDX is an elegantly designed gateway to Amazon's walled garden. Some will find that reassuring, others claustrophobic.
The NBN Co Strategic Review proposes that Malcolm Turnbull change the network into a hodgepodge of access technologies known as Scenario 6. But will this cheaper Optimised Multi-Technology Mix look as appealing during 2014 as relative benefits are weighed and strategies revised?
At CES 2014, Ford will outline more of its connected car efforts and how it will build an owner experience using technology.
The Nokia Lumia 2520 is an excellent tablet alternative to the iPad with Windows RT 8.1 serving well in the tablet role. Even without a keyboard, the Lumia 2520 is a great tablet to consider for the holidays.
A ministerial review of Victorian Health technology has deemed that the era of centralised shared services is over.
The 13.3-inch Windows 8-based Ativ Book 9 Lite looks like an ultrabook and comes with an attractive price tag, but has Samsung cut too many corners in pursuit of affordability?
Queensland Police officers are resorting to behaviours such as capturing information on their own mobile devices due to lagging IT systems and a failure to cooperate with other emergency services.
The CIOs role in the workforce experience is often overlooked but, more and more, technology plays a central role in your employee's experience.
IBM's new Customer Experience Lab will help CEOs, CMOs, CFOs, heads of sales and other senior executives learn how to solve problems with technology. Ruh roh.
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