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TelcoMgr is a software application suite for Telecom Auditing, Telecom Expense Management and Help Desk resources for telecommunication...

July 22, 2012 By Access Business Communications

SAP targets Singapore SMBs with cloud

Enterprise software giant partners with local telco SingTel to deliver cloud-based version of business management tool to small and midsize businesses, promising savings of up to 60 percent.

August 23, 2011 by

AGIMO unveils telco management panel

The Australia Government Information Management Office (AGIMO) has officially announced its whole-of-government telecommunications operations management panel a year following initial discussions.

June 14, 2011 by

Tech Mahindra picked to manage VHA IT

Vodafone Hutchison Australia (VHA) today confirmed it had appointed Indian IT services giant Tech Mahindra as its new IT managed service provider, in a deal reportedly worth around $250 million.

April 6, 2011 by

Keep it simple, stupid: TelstraClear

After completing a year-long upgrade to BMC's ITSM 7 service management suite, NZ telco TelstraClear has warned against making heavy modifications to company-standard software packages.

November 24, 2010 by

Shareholders rail against Telstra at AGM

Telstra's board and senior management today faced down a series of shareholders angry about the company's dwindling share price, with one accusing the beleaguered telco of having suffered "ten years of failure" in terms of its management and another branding the situation "a shocker".

November 18, 2010 by

VHA cuts 320, releases $1bn tender

Vodafone Hutchison Australia (VHA) has cut 320 staff under the first phase of its merger, with the mobile telco now looking to streamline its network management.

October 5, 2009 by

CBA reinvents SLAs for Telstra deal

Commonwealth Bank of Australia's $1 billion telecommunications deal with Telstra is the toughest the bank has negotiated with a supplier, according to CBA CIO Michael Harte, and all without the use of traditional service level agreements (SLAs).

April 28, 2009 by

Strike is hurting Telstra

A Telstra management presentation seen by showed this week that Telstra has been feeling the effects of industrial action, despite the telco denying the union moves were having any effect on customers.

April 9, 2009 by

Ombudsman to probe Commander job cuts

The Office of the Federal Workplace Ombudsman announced yesterday that it will be lodging an investigation into the dismissal of 600 staff at telco Commander as part of its turnaround plan released this week.

January 31, 2008 by

Commander orders middle management cull

Troubled telco Commander has cut 600 staff and aims to slash its operational costs as part of its turnaround plan released yesterday by new CEO Amanda Lacaze, after events late last year almost saw the company collapse.

January 30, 2008 by

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