TelcoMgr is a software application suite for Telecom Auditing, Telecom Expense Management and Help Desk resources for telecommunication...
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Enprise Group, which sold cloud provisioning system EMS Cortex to Citrix in 2011, reenters the cloud software market.
The Singapore telco has moved to a social customer relationship management software which offers an integrated dashboard that tracks online sentiment, Facebook complaints, tagged tweets, and etc.
South Korean telco launches mobile-based health management service for corporate users, in attempt to diversity its business and grow new revenue streams.
South Korean telco hopes to export its mobile data traffic management technology to U.K. carrier as latter moves into LTE migration, says report.
Enterprise software giant partners with local telco SingTel to deliver cloud-based version of business management tool to small and midsize businesses, promising savings of up to 60 percent.
The Australia Government Information Management Office (AGIMO) has officially announced its whole-of-government telecommunications operations management panel a year following initial discussions.
update Singapore telco says mobile service still being restored but expects it to be up "shortly". It had earlier blamed faulty customer management server for outage.
Vodafone Hutchison Australia (VHA) today confirmed it had appointed Indian IT services giant Tech Mahindra as its new IT managed service provider, in a deal reportedly worth around $250 million.
After completing a year-long upgrade to BMC's ITSM 7 service management suite, NZ telco TelstraClear has warned against making heavy modifications to company-standard software packages.
Telstra's board and senior management today faced down a series of shareholders angry about the company's dwindling share price, with one accusing the beleaguered telco of having suffered "ten years of failure" in terms of its management and another branding the situation "a shocker".
The package is designed to let communications providers offer cloud-based mobile device management services to their enterprise customers
Vodafone Hutchison Australia (VHA) has cut 320 staff under the first phase of its merger, with the mobile telco now looking to streamline its network management.
Commonwealth Bank of Australia's $1 billion telecommunications deal with Telstra is the toughest the bank has negotiated with a supplier, according to CBA CIO Michael Harte, and all without the use of traditional service level agreements (SLAs).
A Telstra management presentation seen by ZDNet.com.au showed this week that Telstra has been feeling the effects of industrial action, despite the telco denying the union moves were having any effect on customers.
Telstra chairman Donald McGauchie has slammed BT and Telecom New Zealand's management, saying the companies' underperformance measured against the Australian telco could not totally be put down to separation.
As well as offering NetSuite's business-management apps to SME customers, the telco will soon offer CRM software from SugarCRM
The Office of the Federal Workplace Ombudsman announced yesterday that it will be lodging an investigation into the dismissal of 600 staff at telco Commander as part of its turnaround plan released this week.
Troubled telco Commander has cut 600 staff and aims to slash its operational costs as part of its turnaround plan released yesterday by new CEO Amanda Lacaze, after events late last year almost saw the company collapse.
Telco will resell Siemens Medical Solutions' identity and access-management products.
Telco will resell Siemens Medical Solutions' identity and access-management products