Training+management

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MPS Sales Workshop and Service Management University

Doc loves any excuse to go back to school, but there hasn't been a lot of training out there for Managed Print Services. Now Strategy Development, a leading management consulting and advanced sales training firm, along with BTA, is conducting their BTA MPS Sales Workshop on July 14-15, 2011 in Irvine, CA.

July 8, 2011

Reductive to service Puppet open source configman tools

Key founders of Puppet have incorporated and received $2 million in venture capital funding to advance the open source configuration management software project.Reductive Labs,  which has evolved from the same named consulting firm founded in 2003, will provide training, service and support for Puppet, the next generation open source infrastructure automation framework which is reportedly gaining strength and numbers of users.

June 24, 2009 by

5 ways to fail at IT training

Lousy training, change management, and documentation are among the top failure-inducing mistakes that IT implementation teams perpetrate against their projects. As I've said in the past:To be successful, users must understand the project’s goals, status, and impact on their jobs. Many projects pay too little attention to training and documentation, especially when the project starts to run over-budget. This oversight makes reduces productivity and can negatively impact the project ROI. In extreme cases, users simply don’t use the new software, bringing the effective ROI to zero.Here's a list of five IT training failures guaranteed to damage any otherwise-healthy project.

March 13, 2008 by

FlinkISO

FlinkISO covers all aspects of ISO 9001:2008 certification & Quality Management. Once your organization is ISO-certified, you can use...

November 11, 2014 by Techmentis Global Services

Virtual labs and education

Yesterday, I asked for people to share their thoughts via a guest blog on virtualization in Ed Tech.   Guest blogger Erik Josowitz provided us with the following (thanks, Erik).  Feel free to talk back or submit your own guest blog with some specific experiences or implementation details. Virtualization is great tool but, like any Swiss-Army knife, success with it depends on the task at hand. One of the places that people get into trouble with virtualization is when they try to use out-of-the-box virtual infrastructure with non-technical audiences. Virtualization is a great solution but often is not a complete solution.In education we've frequently seen challenges that look like appropriate places to implement a virtualization solution, only to find that the end-result is not fully usable by the intended audience. One example is providing hands-on lab environments to support application training. Success in the workforce today depends on high-level application skills and there is no better way for students to attain those skills than through hands-on use of the software applications. Many educational institutions provide computer lab environments to help support their student population and provide access to necessary software applications. Many of these lab environments have become the source of IT management problems as they become virus-ridden, get subverted as distribution sites for pirated software or music, or just plain have the normal IT management issues associated with a shared resource in a public environment. For many institutions their student population brings with them their own PCs which solves one problem but creates another. The lab issues diminish but the problems of providing secure access to software (and software licenses) often takes its place.The answer, we've found, is virtual lab management - using virtualization to deliver secure computing environments as a shared resource. Virtual labs allow administrators to serve up a clean and unchangeable environment for each student - in the lab or on their own PC - on-demand. This makes it easy to provide access to applications that students either can't afford individually or that their home PCs cannot support. It makes it simple to track and monitor lab usage and to control the use of resources so that systems are not subverted into file servers. Virtual lab management sits on top of virtualization (from Microsoft or VMware) and tells it what to deliver and to who. It makes it easy for non-technical users to select the types of applications they need from a menu and to gain access to those environments without needing to understand virtualization, networking, hosts systems or anything about how it gets delivered. Best of all, virtual labs make it easy to manage capacity. By scheduling time in the lab environment the shared resource is managed for maximum utilization. If more capacity is needed it is simple to add additional resources to the system. The end-users simply see an increase in availability.Virtualization may not be a panacea for educational institutions, but for a subset of problems, a centralized virtual lab may enable technology administrators to focus their time and attention on enabling learning rather than administering systems.

December 19, 2007 by

Red Hat, GroundWork Expand Alliance

As open source management software makes gains, ISV GroundWork Open Source is getting more attention from Red Hat.On Tuesday, the two partners will announce an expanded partnership in which leading Linux vendor Red Hat will now provide 24x7 telephone premium support of GroundWork products and will offer either onsite or online training classes through GroundWork University.

October 29, 2007 by

A matter of degree

If you have any doubts that some folks are rushing to get in position to get rich off climate change and high energy prices, I gotta bridge I'll sell ya.Perhaps no finer proof of the gold rush around energy: a new university training program in "carbon management.

July 31, 2007 by

Logical spreadsheets

Spreadsheets have become essential tools in the last 20 years. Still, they have some limitations. In particular, if they handle mathematical computations, they're not designed to deal with logical formulas. Now, computer scientists at Stanford University have developed a prototype of a logical spreadsheet using logic instead of math to help us with data management in an innovative way. The U.S. Army would like to use the technology to organize troop deployment and training. And Stanford is already using it to schedule classes, events and rooms. The next step will be to integrate this technology on the Web to replace the forms that we routinely fill by "websheets."

April 26, 2007 by

Outlook productivity tip - transform e-mail into action

Melissa Macbeth of Microsoft has been blogging on the topic of time and task management in Outlook - a subject near and dear to my heart. I co-wrote a training class for Microsoft Learning on the topic with Jeremy Wright last year and have been discussing Outlook as a productivity platform for years.

March 31, 2006 by

The real threat to Microsoft in open source

For a consumer with a PC or two, the costs of Windows now includes some management services, and support. Even for a small network manager there are education and training costs to be paid up-front, plus the possibility of big-ticket service calls down the line.

October 17, 2005 by

Why have a desktop machine anyway?

News coverage of recent Windows worm attacks may leave the uninitiated thinking only organizations who didn't keep up with the patches were victimized. those in the trenches know that keeping up with patches, especially at the desktop level, is a daunting task. On top of that, patch management is just a small part of total desktop management. Application installation, software updates, hardware maintenance, training, security, and more are all part of desktop management.

September 8, 2005 by

Real public-private cooperation

Top-rated IT employees of the federal government will be able to spend time at private firms for training and development, new rules announced by the Office of Personnel Management say. According to GovExec.

August 17, 2005 by

PeopleSoft launches upgrade program

PeopleSoft launched a promotion in the US overnight encouraging customers of its business management software to upgrade to the latest version--even as Oracle continues its disruptive takeover bid, which threatens the company's future. Under the new program, PeopleSoft is giving away upgrade and software maintenance services and training materials.

September 23, 2004 by

Online vs classroom training

What is the most effective method of teaching?With the plethora of soft-skills courses such as time management and leadership skills now being offered on the Web, it could very well be signalling a death knell for classroom training for all but the most technical courses.

July 21, 2004 by

META Viewpoint Update: The Legacy of NetWare for Novell

Novell's true legacy for NetWare is in a range of management products that have been derived from the legacy platform, the training and support systems that enabled it, and the potential both offer for the SUSE Linux platform environment. META Trend: Driven by compliance and cost, organizations will focus on identity as a business asset.

May 9, 2004 by

Brent fever hits Microsoft UK

The Office's David Brent has gone down a storm at Microsoft UK, where staff are said to be queueing up for management training just so they can get a glimpse of the videos. Just don't tell Bill

January 23, 2004 by

KnowledgeNet banks $17.5 million

KnowledgeNet announced Monday that it has raised $17.5 million in its fifth round of funding, bringing the company's total funding to $82 million. New investor General Motors Investment Management led the round and was joined by the company's previous investors, including Cisco Systems, Morgenthaler Ventures, Sierra Ventures, Trinity Ventures and Berkeley International Capital. KnowledgeNet develops and supplies corporate training content and software to businesses. The Phoenix-based company will use the new funding to hire more employees, develop products, expand its sales and marketing abilities, and broaden its services within the business sector. --Sam Ames, Special to ZDNet News

June 17, 2002 by

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