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First Take: Office 365

Microsoft's cloud productivity suite has finally launched, with tools for small, medium and large businesses. With more than 200,000 businesses testing the beta, there's not much difference between the beta and the final release – and Microsoft is confident enough to launch it in 40 different markets at the same time, with UK partners including Vodafone.

June 29, 2011

Why social business is different - Part 1: Reusing stored collaboration

Enterprise social media is often touted as a more modern and capable way of communicating that is inherently more open and transparent. Yet it's the ability of these tools to keep collaborative alive and thriving over time that provides much of the value to businesses looking to retain worker knowledge, train up new hires, and get the level of reuse that they ought to from their hard-won organizational experience.

April 25, 2011 by

Microsoft ushers in Dynamics SL ERP update

Microsoft has quietly released a new version of its enterprise resource planning software, aimed at small-to-medium sized businesses, the company said on Friday.Called Microsoft Dynamics SL 2011, the update adds a 'RoleTailored' user experience, bringing the tools' appearance and feel in line with Microsoft Office and adding role-specific dashboards, Microsoft said when it announced the product.

April 5, 2011 by

Keep Customers Longer, Deliver Services Faster

Join IDC, SAP, and industry experts from Vodafone and Verizon as they discuss:- The current business environment, as well as telecom's biggest business challenges and opportunities.- Strategy into Action: How Communications Services Providers translate strategy into actions for customer facing activities- The role of BI in aligning customer experience with operational goals and metrics.

March 28, 2011 by

Chatter.com

Way back when, companies used to build intranets to share and capture information in knowledge management tools. Then along came instant messaging, and suddenly conversations could be part of that knowledge management experience.

February 14, 2011

Photos: Tools to optimize your desktop experience

While laptops and tablets get most of the attention in the computer world today, the silent majority remain chained to desktops. Here are four ways to enhance the desktop experience.

November 1, 2010

Tech salaries: Experience and location matter

There are many things to consider when looking for or accepting a job and salary based on location and years of experience are helpful tools. Glassdoor.com analyzes salaries among tech workers to see which cities are most lucrative and/or offer the most opportunity to grow.

June 16, 2010 by

If Facebook has to go, then my money is on Google

Google already has the experience, wherewithal, and technology to bring consumer tools into the enterprise at a profit and to the benefit of the enterprises that adopt Google tech. If Facebook will be relegated to MySpace status, then Google will fill the void.

May 8, 2010 by

Can a Windows geek learn to love Snow Leopard?

In the interests of science, I've been dividing my time lately between a Mac running Snow Leopard and a PC running Windows 7. My goal is to gain hands-on experience with Apple's hardware and software to go with the years of experience I already have with Windows. My first challenge: assembling a suite of Mac software to replace my familiar Windows tools. With one exception, I was able to find everything I needed. Here's what I chose, and why.

September 23, 2009 by

HTC Hero

The Android platform has come of age in the Hero. HTC's Sense interface is superbly implemented, the device itself is intuitive to use, and the software is largely well thought-out. We'd have liked more internal memory, longer battery life and a better camera though.

August 17, 2009 by

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