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January 17, 2010 by

CRM Watchlist 2010 Part IIIB

6 Okay, this is the final installment of the CRM 2010 Watchlist from me, though you will be seeing one from Brent Leary on the SMB Social CRM companies to watch in 2010 in the next couple of days.  But I'm, "wore out.

July 23, 2008 by

Enterprise communities: build or join?

Determining how a company should engage with or create an online community is a critical process. Aaron Strout, VP of social media for Mzinga authored this primer on what steps enterprises must take while evaluating their community engagement strategies.


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