CRM Watchlist 2022: And the winners are...
The CRM Watchlist 2022 is now over. Here are the winners, the reasons, and the future. Read on and find out how these companies had an exceptional impact.
38 results
Hey retailers, are you leveraging analytics to tackle pandemic challenges?
COVID-19 has posed some business-changing challenges for retail. Dr. Yuping Liu-Thompkins teams up with David King and Dr. Bonnie Holub of Teradata to make a solid argument for the use of analytics to help retailers figure out how to deal with those challenges.
Broadway, fans, and COVID-19: The show must go on(line)
Micah Hollingworth is a Broadway veteran who knows the business model for engaging theatergoers has to change. He has a plan for the fan experience going forward. Come from away to here, and read what he has to say. You will be happy you did, I promise.
Zoho: Full stack, operating system, and data protector
Opinion: Brian Solis brings his perspective on Zoho and its ascension to breakthrough growth into the mid-market. How did they get here? What do they offer? What are the strengths and weaknesses?
COVID-19: Let us not forget the hopeful news, part three
Once again, we bring you hopeful news that shows us the door to freedom from the ravages of COVID-19 and the good that humans do in times of crisis. The amount of hopeful news is accelerating. Good news unto itself.
COVID-19: Let’s not let the hopeful news get lost
The COVID-19 news is so continually grim that we lose sight of the hopeful things occurring at the global, national and local levels to get control of this deadly virus.
Not so random thoughts: COVID-19, the tech world, and all of us
COVID-19 has impacted the entire world - and we are tending to panic about it. Don't. Here's some ideas to consider, resources to check and thoughts that may help.
CRM and customer-centricity are code words for customer engagement and customer experience
Brian Solis explores the value of customer-centricity from both the lens of human beings and of data, as well as what Salesforce is doing about it with Customer 360 Truth.
CRM Watchlist 2020: And the winners are...
Finally, the CRM Watchlist 2020 winners. Here's how and why they got there.
CRM Watchlist Winners with Distinction part two: Salesforce
Salesforce and Adobe were the two CRM Watchlist 2019 Winners with Distinction. Last week, I covered Adobe. This week, Salesforce. Want to know why Salesforce has the impact it has? Think culture. And then think everything else.
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