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BlackBerry repair bench
Behind the scenes, service staff work in a production chain--starting from the left--which takes care of flashing, or BIOS updates, to mechanical repairs on the right. The area behind the yellow line is restricted to workers for static protection.
BlackBerry backroom storage
The final stop: BlackBerry devices are kept in pink antistatic bags ready for collection or shipping.
BlackBerry device showcase
The BlackBerry Expert Center features a dedicated dealer section to give RIM's third-party resellers faster access to services and expertise, so they can better serve their own customers and grow their business.