DBS Bank transforms customer experience with tech
Summary: The Singapore bank's latest branch taps technology to improve customer service, providing a more interactive and intuitive experience, say DBS execs.
Image 9 of 10
The new branch also features a Cash Bag Deposit Machine designed to serve the bank's small and midsize business (SMB) customers, enabling them to deposit cash quickly instead of having to spend time queuing at counters to deposit their daily takings.
According to DBS CEO Piyush Gupta who was speaking to local media at the launch, the bank is planning to obtain a patent for the system, which he said was the first of its kind in the world.
Kick off your day with ZDNet's daily email newsletter. It's the freshest tech news and opinion, served hot. Get it.
Talkback