Skype for Android 3.0 tablet overhaul sparks bug reports

Skype for Android 3.0 tablet overhaul sparks bug reports

Summary: The update to Skype's app for Android tablets brings a revamped UI and audio, but also reports from users of dropped calls and crashes in the Microsoft-owned VoIP service.


Skype has redesigned its Android app to work better on tablets, but some users are complaining that the update is affecting performance.

Skype for Android 3.0, released on Tuesday, has been built to take advantage of the extra screen real estate offered by tablets, the company said.


"With so many now using tablets to make video and voice calls with Skype, this latest version is optimized to scale to your tablet's bigger screen, so you can experience Skype on a larger display wherever you go," Derek Snyder, head of mobile product marketing at Skype, said in a blog post.

The redesign has a two-column layout, with frequently used Skype options (such as contacts, calling and messages) on the left and an active call/video stream on the right.

However, a number of users have complained in reviews section of the app's listing on Google Play that the redesign doesn't let them use the app in portrait mode for smaller tablets like the Nexus 7.

"Why no portrait Google Nexus 7? What a disaster update. How can I downgrade? Please help," a user named 'Jeffrey' wrote.

Others reported a slow-down in performance, or strange behaviour such as inverted video streams, dropped calls and crashes.

"The video chat is impossible to use for communication, data sent back and forth is so slow that it is not very probable you can get a glimpse of the person you are trying to talk to," wrote a user called 'Can'.

"Also, whenever I sign in, leave Skype open and then return back to see which contacts are on, the app just simply crashes. In order to see them, I need to login again. This is not good," Can noted.

Skype for Android 3.0 introduces support for its own wide-band audio codec, called Silk.

"Silk was designed to capture the richness of human speech. It copes well with the often varying speeds of internet connections, ensuring that the audio quality is always the best it can be," Snyder said. "That way, Skype will deliver the best possible audio on your tablet, even with a shaky connection."

Microsoft — owner of Skype since May 2011 — earlier in November it will start merging the Skype service with Windows Live Messenger. As part of this move, the new Skype app allows users to log in using their Microsoft credentials.

Topics: Networking, Android, Apps, Microsoft, Mobility, Tablets

Ben Woods

About Ben Woods

With several years' experience covering everything in the world of telecoms and mobility, Ben's your man if it involves a smartphone, tablet, laptop, or any other piece of tech small enough to carry around with you.

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  • Well, of course

    Skype will work better on WP8 devices than on Android devices. Haven't we seen that movie before? ;-)
    • Why yes, yes we have!

      Does iTunes for Windows ring any bells? Frequent crashes, sluggish to no performance,
      yet on MacOSX, no issues. These sorts of bugs are in just about all cross-platform
      software applications/apps. I'm still waiting for a Flash plugin for DOS, hehe!
    • Alternatives?

      So what is the next best thing after Skype?
      Tomas M.
      • Alternatives?

        Google Plus
    • right....

      because it has nothing to do with the poorly designed Android OS.
  • It's happened before...

    anyone remember when Microsoft purposely sabotaged Office on the Mac so that Apples' new hardware looked bad?
    Tony Burzio
    • I don't remember that

      What I do remember is when Apple purposely infected iPods with Windows malware. That was a disgusting dirty low move on Apple's part.
      • Wow!

        Windows has a malware issue.
        • As does OS X and Linux

          What's your point?

          Malware affects all OSs. In fact, in the #1 largest growing OS segment (mobile OS) Linux is proving to have by far the biggest malware issue.
          • A claim you can not show to be true……

            “Apple purposely infected iPods with Windows malware.”
          • I provided just as much evidence as Tony Burzio did

            Are you suggesting that he didn't provide enough evidence of his claim?

            Odd that you didn't reply to him with:
            "A claim you can not show to be true……"

            Very odd indeed.
          • Avoiding the question, with a question

            A claim you can not show to be true.

            “Apple purposely infected iPods with Windows malware.”
    • anyone remember

      when MS saved Apple by giving them a large cash infusion and Office on MAC?
      • Anyone remember

        In return Apple dropping their long-running lawsuit and licensing patents to Microsoft?