Spammed by SingTel

Spammed by SingTel

Summary: Walking into Singapore's Changi airport on Tuesday I wondered if my Australian mobile carrier would be up to the task ... did they correctly set up global roaming for me?

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Walking into Singapore's Changi airport on Tuesday I wondered if my Australian mobile carrier would be up to the task ... did they correctly set up global roaming for me? Would my phone work?

I needn't have worried.

I was waiting in the line to show a friendly customs officer my passport, when my phone started buzzing. "Someone misses me!" I thought. My friends know I'm all alone in a foreign land and are attempting to make me feel at home.

Then I heard a series of beeps from all around me, and realised I wasn't special ... everyone had friends.

Flipping open my handset I was shocked to discover my friend was actually a mega-corporation ... Optus parent Singapore Telecommunications.

I had made the mistake of roaming onto their network and was now being spammed:


"The Great Singapore Sale is on till 23 Jul! For info, call TouristLine at 1800 736 2000 or visit Singapore Visitors Centres. Info brought to you by Singapore Tourism Board."

Several other messages followed in quick succession -- and were quickly deleted.

SingTel building

Later on, during a walk through Singapore's stunning city centre, I looked up from my shopping on Orchard Road to catch a glimpse of SingTel's spotless office tower.

While not all travellers may feel the same way, I couldn't help thinking SingTel could do a better job of welcoming visitors to their fair land. Not everyone wants their phone invaded by spam the minute they step off the plane.

Topics: Telcos, Collaboration, Government AU, Security, Optus, SingTel

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Talkback

10 comments
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  • Tell me about it.

    I feel your pain.
    anonymous
  • Nothing I love more

    Isn't it great when you get bombarded with spam texts on landing? Last time I came through Singapore I missed messages from friends that were then lost in the ether.
    anonymous
  • Singtel SPAM

    Hahaha, bit of deja vu there....
    I used to travel daily between Singapore and Malaysia and you get "friendly" SMS notification to tell you that you've landed in their country...duh!!!
    Not good for Singtel Prepaid users since you NEED TO PAY to receive SMSes.... :(
    anonymous
  • you dont pay for system sent sms

    You are not paying to receive sms if sent by telco. I verified this on a visit last year to Singapore.
    anonymous
  • Some of the spam is useful

    On the other hand, if you select Starhub rather than Singtel as your mobile carrier, you get an SMS offering you free WiFi during your stay in Singapore, as long as you keep your phone preselected to them for roaming. I found that exceptionally helpful when I was in Singapore.
    anonymous
  • Not just Singapore

    I was recently in India, and suffered the same SMS Spam, not just when I first arrived, but everytime I roamed onto a new network (and moving between networks is fairly common).

    Not to mention the competition announcements and various other garbage - was actually quite happy to be back home where phone Spam is not yet a problem.
    anonymous
  • Australian Spam

    Spam per se is not YET a problem here but my insurance company has started soliciting for business via sms.

    It's only a matter of time before it does become an issue.
    anonymous
  • Australian Spam

    Spam per se is not YET a problem here but my insurance company has started soliciting for business via sms.

    It's only a matter of time before it does become an issue.
    anonymous
  • Australian Spam

    Spam per se is not YET a problem here but my insurance company has started soliciting for business via sms.

    It's only a matter of time before it does become an issue.
    anonymous
  • mtouche and zingmobile from singapore to australia

    I stayed in Singapore for 3 years and I once got ispammed by a company name zingmobile. I was surprised zingmobile is also in this part of the world, spamming and cheating money like no tomorrow. Another big spammer mtouche was fined in Singapore for cheating 500,000 consumers charging money without subscribing. The duo gangster should be captured and went through business ethic classes to reduce the spam damage.
    anonymous