SugarCRM adds private cloud option with automated data isolation

Summary: SugarCRM is the latest software provider to try to lure enterprise customers with a more private path to the cloud.

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NEW YORK -- Need another private cloud option? Now there's another with the debut of SugarCRM's own Private Cloud.

See also: Q&A with SugarCRM CEO Larry Augustin | Oracle expands cloud services; unveils world's 'first' multi-tenant database

Announced at the start of the online software company's SugarCon 2013 expo in New York this week, the core purpose for the Sugar Private Cloud is to provide a private, dedicated cloud-based instance of SugarCRM’s customer management software.

In asserting just how private its offering is, Sugar said that its architecture provides a dedicated database for each customer’s data, which is designed to provide "absolute data segregation."

At the same time, the Sugar Private Cloud is set up to work with other global cloud providers to be delivered via worldwide data centers.

With the addition of the Private Cloud, SugarCRM now has three delivery models, with the other two being on-premise and an on-demand, multi-tenant service.

The Cupertino, Calif.-based corporation specified that customers aren't locked into one delivery model. So with the private option rolling out, they could elect to move their deployments among these models.

The Sugar Private Cloud is available now in the United States, Ireland, Singapore, Japan, Australia and Brazil.

Topics: Enterprise Software, Apps, Cloud, Collaboration, Software

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2 comments
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  • an on-demand, multi-tenant service??

    Sugarcrm is not multi tenant, even the on demand edition.
    deep@...
    • Multitenancy

      Hi,

      You are somewhat correct. In On-Demand, every customer does have a unique database. The difference between our On-Demand and Private Cloud offerings is that in On-Demand, infrastructure components such as the web server and physical database server are shared by multiple customers. In the Private Cloud model, the infrastructure is shared nothing. This provides customers with advanced privacy needs or those who want to ensure that they are not sharing cpu cycles with their neighbors with a completely segregated deployment option.
      zsprackett