TalkTalk services suffer significant disruption (Updated)
Some TalkTalk customers have had their voice and internet services disrupted, and a statement on the company's website says: "We're experiencing a technical issue this morning that means you can't access our website, or visit MyAccount, at the moment. We are sorry about this and are working hard to get this resolved as soon as we can. This issue also led to disrupted voice services for some customers who were unable to make or receive calls for a short time, this is now resolved. We will keep you updated throughout the day, thanks for your patience and apologies once again."
Users visiting TalkTalk's Network Status page got little help. The rubric says: "TalkTalk aim to give you the best possible service and want to keep you fully informed about any problems that may temporarily disrupt your landline or broadband services." At the time of writing, the status message reads:
## Unfortunately this service is currently unavailable ##
At lunchtime, an industry contact told us: "They dropped power on the MK [Milton Keynes] facility at 2am and are still down." This has not been confirmed.
TalkTalk and Carphone Warehouse were founded by Charles Dunstone, who was described in today's Metro newspaper as Britain's "first digital billionaire".
Update: As of 3:49pm, the TalkTalk Group press office tells us: "the TalkTalk website and MyAccount are now fully accessible for customers. We apologise for any inconvenience this caused."
TalkTalk.co.uk apologises for "a technical issue"