@mamby In all fairness to the author, he is unfamiliar with Office365 beyond a cursory level. Strengths he dismisses as weaknesses, weaknesses of Google Apps he confuses as strengths.
For example, A lack of an SLA for Google Apps Engine is unacceptable. the automatic remuneration of downtime of Office365 is clearly superior for business owners to Google adding additional time to the end of their service agreement only if you contact Google within a set period of time to demand it.
Quite frankly, I have used both extensively. Google Apps is usefuly for small mom-and-pop shops who have simply requirements or are pre-disposed against Microsoft. However, it does not offer any cost savings, or provide features that Office365 does not.
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