My concern is what those in the study considered ???social media??? and what they considered a ???web site???. Even the so called social media experts differ in their definitions.
If for example the participants searched Google, and found a "web site" because it was one of the top 3 searches ( because of social media and content) ...was it the web site or social media that helped this person find a product or service to solve their problem?
Mark Allen Roberts
Discussion on:
Message 6 of 1
The best of ZDNet, delivered
ZDNet Newsletters
Get the best of ZDNet delivered straight to your inbox
