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DevOps is DOA

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paas will only change the context
jedi4ever 4th Oct
Hey Tom,

thanks for challenging the devops community.

If you use iaas, saas, paas, this will only change the context. It will be another layer of abstraction. Great when it works, hard when it fails. The adagium that your SAAS provider will fix your stuff faster isn't always true either. There is always a history and a context required to give good support, close constant collaboration can provide that better IMHO.

And because you rely on an external party, you will now have to monitor if it fails, check if you can switch to another paas provider, have a backup ready solution, need testing to avoid performance issues. So here come the operations/sysadmin tasks again, just in a different setting. You might say the developers can do it all themselves now, but in reality they are now taking on the sysadmin roles too.

Don't get me wrong, I love *aas , but when the **** hits the fan, I'd favor someone I can really talk too, with options for my problem and not a generic problem. If you can get close to that level of collaboration with your SAAS provider, your saas has become another part of your devops team. (bridging collaboration). But my experiences are when things fails, communication often shuts down to a generic information level and isn't focused on helping my specific issues. This can be done right, but if not, this will just be another silo you will have to bridge again.

Patrick
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