@John238 Thanks for your comments. I really appreciate it.
I typically see two views on any project: management-centric and team-centric. The management does want single person who is accountable for the failure since people do point fingers at each other. However, in most projects, team-centric view is completely missing. The individuals are made responsible for doing something but they're not necessarily accountable for the overall project since they are removed from the overall vision. I am suggesting to do both: have a person who is accountable for the project (which most projects do) as well as have people on the team responsible as well as accountable for the projects by making sure that they're grounded in the vision and they feel that whatever individual tasks they's performing are not just tasks but they have a broader meaning towards accomplishing the vision. In my experience, this is missing in many projects,.
You're absolutely right. Any system is as good as the people working on it. Design thinking can't change that, but design thinking can help people who want to succeed and are open to a positive change. Organizational behavior is far more complex than any project management methodology out there.
Thanks,
Chirag
Discussion on:
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