@tochirag Yes, critical thinking is the best place to start, but we have all experienced "Paralysis by Analysis." The alternative is "Analysis Paralysis" or "Shoot. Aim.", which is equally bad.
What you are getting at, I think, is root cause identification. Have a look at http://www.tomhcanderson.com/2010/05/21/eli-goldratt-on-thinking-analytically/ Eli Goldratt has a lott of good and pramatic things to say on the subject of design thinking.
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