Jason,
I share your frustration and I invite you to try FaxLogic (call me and I'll personally get you set up on a press eval). We've been in the fax and document management business for almost 20 years. We integrate seamlessly with GMail (and any other email system), offer a "desktop experience" web-based user interface (with no plug-ins or software to install), support true multi-user accounts and access control (for fax server replacement), and provide end-to-end AES encryption and layered security (for the HIPAA/GLBA/SOX crowd). Like eFax and other such providers, we support fax-to-email, email-to-fax, web-fax, on-line archiving, and have an API. Unlike them, we let you connect your existing analog fax machine or all-in-one to the Internet, seamlessly integrated with your FaxLogic account, so you can ditch that phone line. Unlike VoIP providers that are offering "best efforts" faxing over their networks (or don't support it at all), we built our systems and network specifically for fax, so we can offer industry leading SLAs of 99.9% availability, 99.999999999% durability, and 100% deliverability.
Regards,
Eric Lenington, CEO
FaxLogic, LLC
www.faxlogic.com
972-664-3800
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