ie8 fix

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We need to talk about ITIL

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RE: We need to talk about ITIL
K4thwright 26th Jan
The first place to start talking about ITIL and ITSM is to define these acronyms by putting the words that the capital letters stand for in parentheses at the start of the column so that novices in the industry have a clue about what the article is all about.
ie8 fix

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