Microsoft has been unfairly accused of tons of stuff that was widespread in the industry back when MS was top dog. Some of it is still happening because many people still think of MS as being the biggest and the strongest.
I think the other thing that happens too is that much of Apple's advertising and all the Apple fanbois stress that Apple isn't just "as good" as all the others. They claim (as is their right) that Apple is better than everyone else. They have set the Apple standard as being higher then everyone else. Then, when Apple is held up to the higher standards that they themselves have claimed to be operating at, and when they fail to meet those higher standards, the immediate reaction is "yeah, well, everyone else is just as bad as Apple is".
Finally, there is the undeniable arrogance in Apple. If you see some kid walking down the street and he trips and falls, most would feel kind of bad. If that kid is walking towards you giving you the finger, shouting insults at you, and telling you that he is better than you and then trips and falls, you aren't going to feel quite the same amount of sympathy. Apple (and their fanbois) are that kid so when they fall, like all of us do on occasion, there is a certain amount of "ha, he deserved that".
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