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No question SAP's $400-m investment will help move some businesses to the SaaS model. But it looks like they may be trying to provide a 'one size fits all' solution. Companies such as Plexus Online have found the best way to meet customer needs is to focus on segments, in the Plexs (plex.com) case mid-size manufacturing companies. That's why they and others such as SalesForce have proven track records over more than a decade. No question SAP has clout, but time will tell whether they're still behind the curve and offering a product that is so broad many companies will find other offerings a better fit at a better price.
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