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Consumer electronics user interface is a nightmare. The supposed "universal controller" solutions only complicates things more. The article is right-on with recommendations to simplify the user experience. Thinking outside the box and approaching the problem from the TV viewers perspective does make a differnce. As a industry professional, I had to leave the conventional manufactured solutions behind and develop my own solution reflective of the writers recommendations. Customers are much happier & I get referrals. It is a huge opportunity for VARs in the consumer electronics industry.
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