One thing you missed noting about retail in general, and Fry's specifically...floor staff that is completely clueless. Unless you're going to buy that major music system for your low-rider you will not find them knowledgeable. They do have an amazing amount of inventory, including some truly unexpected things (15krpm SCSI disks!).
Also, their merchandising sucks. If I were a manufacturer I would insist that my staff setup and maintain the displays. I recently saw and end-aisle display for Toshiba HD-DVD gear, but the lovely Toshiba LCD TV was showing a poor quality SD off-air display of Judge Judy...even as there were three HD-DVD players in the display! And a select of disks. Such idiocy!
I've repeatedly asked them why they can't simply ensure that HD material is being shown on the HD TVs. This is a city (Houston) where the cable system has >40 HD channels. They simply don't care. They have the best price. Do you want that product? Or Not?
Michael
Discussion on:
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