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Message 13 of 1
Wow! As an employee of Comp I would like to ask if you have ever left your house to shop. Go into Fry's and good luck finding anyone who knows anything about what they are selling. Let me not forget Best Buy where the only thing most of the associates are concerned with is when Lost Season 3 will come out or what club they are going to that night. These retailers have a strong advantage over Comp in that they advertise on TV which last time I checked is a great strategy for increasing sales. The associates in my store are not only customer friendly but they also are as up to date as anyone I have met in recent years. One more note about Best Buy. You mentioned their great geek squad as an advantage. Call them up and see what kind of real service you get. CompUSA TechPro is probably the best in the bunch due to their demand for certified techs. Good luck getting anything certified from our competitors. While you have the right to bash the company maybe you should have exercised the right to shop there first and find out first hand how good we were. It is people like you that have caused our sales to drop.
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