"There are more people and products available with those skills and we don't have to worry about the underlying technology. Open source may be cheaper per product but it would be more expensive to support."
That is simply not true - there are *not* more Microsoft technicians than technicians who can capably admin Linux boxes, for example...given the vast number of Unix admins who can (and have) readily jump onto what is just "yet another *nix". Furthermore, the best open source frameworks, such as Hibernate and Spring, are very well supported...and Apache in general has a huge following. Users of components from any of the more popular OSS sources are likely to find quicker turnaround times for resolving of issue and bug fixes, not to mention getting ready answers on online forums in short order. My apologies to Mr. Birley, but you are sadly mistaken sir, regarding supportability and availability of skills.
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