I used a BlackBerry for a couple of years, and while it was a useful gadget it annoyed me that it had so many features, but they were so hard to use.
The first time I received a text message on my blackberry I couldn't figure out how to reply to it. So I took it to the IT people who also couldn't figure it, and then gave me the manual. By the end of the day I had it figured out- but what a difficult interface.
Then about a year ago someone let me use their iPhone for maybe five minutes. That was all the time it took me to be able to do anything the iPhone could do.
What good is it to have a thousand features if they are so difficult to find and use?
http://www.learnucd.com/kevlar/the-web-is-dead-long-live-the-iphone
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