I understand the need to impose limits so Comcast can control use of the infrastructure, but why not just divide users into two tiers and charge the 250 gig users a premium?
This appears to be a problem with business rules and billing systems. The fact that this hasn't been done suggests that the billing system doesn't support this approach.
Finally, the fact there isn't a tool is not smart. Many users have no idea how much bandwidth they use and will freak out - Comcast should offer a tool for download ASAP.
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