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A good gauge is how big is their refurbishment PC sales unit. I think price competition has made everyone cheapen their products. They look nice on the outside but inside they are crap. Poor engineering, poor quality control. System specs are revealing that most laptops and desktops are made for the unwary. The low prices are always for the real bottom feeding machines. The outsourcing of customer service is horrible. I like people who can actually speak english. I can only speak from my Dell experience. (BTW, I have an Inspiron 1525 laptop that runs so hot, the bottom doubles as a George Foreman grill). We need a standard upgradeable frame for laptops....
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