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I have this same model laptop and not only does the wireless network adapter fail to be recognized but it will not boot up to the HP screen at times causing me to reboot several times. The problem is the MoBo and HP knew this which is why they have placed an extended limited warranty on it.Of course I'm 3 months out of warranty so they want to charge $260 for a repair of something they knew was going to fail. I will notify all 953 clients of mine in addition to my friends and family never to purchase from such a dishonest, unscrupulous company that has forgotten the meaning of customer service. A Public relations blunder is all they have achieved in trying to resolve any of my issues.
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