I have been a Comcast user for years. I've switched to Verizon FIOS last month, and I am again a happy camper. I was sick and tired from Comcast's dummy technicians, the lack of coordination between billing and technical departments, constant overcharging, problems with external cable, low-level signal on a cable, and much more. Comcast has the second WORST customer support after AOL.
I believe that no technology from Comcast will ever attract me after my latest experience with them.
I can give one suggestion to Comcast Management: order the FIOS for your house and see how your technicians must work. My kudos to Verizon technicians!
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