MSI stated that product returns for Linux were 4 times higher but never gave any data to quantify the numbers. They only blamed Linux as the culprit.
Carphone Warehouse stop selling Linux netbooks stating they had return rates of 20%, but nobody every bothers to tell you that average return rate for electronics hover around 15%. Even GPS devices have a higher return rate:
GPS sales have an average return rate of about 25% in North America and as high as 40% at Wal-Mart, with the return rate being much higher than other electronics products.
http://gpstracklog.typepad.com/gps_tracklog/2007/01/walmart_to_drop.html
Should we conclude that GPS Devices are utter crap and should be pulled from the market?
Anyway Asus, Acer, HP, and Dell don't have the same problem with return rates as with these other vendors so the only conclusion anyone can draw is that it's not Linux per se but how it's implemented and marketed from vendor to vendor.
