Requirements, documentation, project plan, signoffs,
etc. There's plenty of blame to go around, but I
place the primary share of it on Deloitte, who are
supposed to be the "experts" at these types of
projects. They were apparently unable to recognize
overly broad and/or vague requirements -- so much that
they settled because it must have been clear that they
did not implement what they were supposed to implement
(after all, it was all in writing, right?). As for
the project teams at most of these companies, too few
people who know what is going on and a whole lot of
junior people so they can maximize what they make on
labor, and look what it cost them. Par for the course
in my opinion.
Discussion on:
Message 4 of 1
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