The promise of Enterprise 2.0 is not achievable. The main reason the technology used to achive the aims is still ultimately rooted in the 80s. The biggest problem is ability to manage complexity (SaaS etc does not solve that problem. It merely transfers it to the Web). In my view only Enterprise 3.0 (:-)) will address the issue. What I mean by Enterprise 3.0 is new generation of systems that are based in semantics/knowledge. In other words one has to operate on a higher level of abstraction to deliver the necessary ROI that everybody is looking for.
Pawel Lubczonok
ThoughtExpress
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