I really like Josh Bernoff's perspective on the term social media. See his article Why Social Media Sucks http://blogs.forrester.com/groundswell/2009/04/why-social-media-sucks.html
Otherwise, I also think instead of a new title we need to educate our CMOs to fulfill the executive leadership role and then empower the Social Web leadership role - whether VP, Director or Senior Manager.
Very interesting article and love the ideas and concepts.
The best of ZDNet, delivered
ZDNet Newsletters
Get the best of ZDNet delivered straight to your inbox



